Shipping and payment

Made by Hands, Inspired by Stars


When will my order be shipped?

Please allow up to 3 business days for your order to ship. In case you place an order with our “Customize Your Dorado Case” section, your case will be dispatched up to 5 business days after the order is placed.

Feel free to send us an email at in case you have any questions!


When will my order be delivered?

Bulgaria – up to 24 hours

Europe – up to 5-10 business days

Europe DHL express – up to 48 hours

USA & Canada – up to 10-15 business days

USA & Canada DHL express – up to 72 hours

Australia & and everywhere else – up to 10-30 business days

Australia & and everywhere else DHL express – up to 72 hours


Shipping rates:

Local courier – 5 BGN  (Bulgaria)

International Priority Mail – 5 EUR (worldwide flat rate)

DHL express – 25EUR /up to 0.5kg/, 30EUR/up to 1kg/ (worldwide flat rate)


Do I have to pay any customs taxes?

It depends on the destination country’s customs laws. However, based on our experience so far, it is unlikely that you’ll have to pay any customs taxes.


How can I track my shipment?

Once we ship your package, you will receive an e-mail with the tracking information. In case there are any issues with the tracking information, please do not hesitate to e-mail us at

Paypal account :
Bank: Unicredit Bulbank
IBAN: BG78UNCR70001522912440